Patients of Patient-Centered Medical Homes are part of a team to manage their own primary and behavioral health care. Led by your primary care provider, your health care team includes:

  • Primary care doctors
  • Primary care nurse practitioners
  • Behavioral health clinicians
  • Health coaches
  • YOU

As a valued member of the team, you will have the opportunity to explain the things that are really important to you. Members of your team will:

  • Listen to your concerns
  • Answer questions
  • Help you better understand your health care needs and options
  • Provide care created just for you
  • Coordinate your care with both Chestnut and non-Chestnut providers
  • Encourage you to play an active part in your own health care

We encourage you to take an active role on your health care team as a valued member. It is important for you to share with your team:

  • Any changes in your health
  • Your experiences with prescriptions and over-the-counter medications
  • Emergency room visits or hospitalizations
  • Visits with non-Chestnut providers
  • Testing or labs with providers other than Chestnut

As a patient of Chestnut Family Health Center, you will always have access to a member of your health care team. During non-working hours, call 309.557.1400 for the Bloomington location and 618.512.1919 for the Granite City location. You have the option of talking with an on-call nurse. You can also access your medical information by signing up for and accessing your Patient Portal.